Privacy policy

Person responsible:

Simpmatch Ltd.

Nymphenburger Str. 108a

80636 Munich

Phone: +49 89 143770049
E-mail: info@workerhero.de

Data protection officer: info@workerhero.de

Foreword

This privacy policy applies to simpmatch.com, driverhero.co.uk and workerhero.com and to websites, apps, information and services associated with them. Excluded from this are online services where it is stated that a different privacy policy applies.

1. processing of personal data

We process personal data from you within the framework of the website, among other things, as follows (for further data processing, please refer to the following paragraphs of this privacy policy):

Log files when visiting the website

When using our website, our hosting provider logs so-called "log file" data each time the server is accessed, such as the name of the website accessed, the page previously visited ("referrer" URL), product and version information of the browser and operating system used, requesting provider, date and time of access, search engines used, country of access, amount of data transferred, names of downloaded files and IP address.

The legal basis for the processing is Art. 6 para. 1 f) of the German Data Protection Regulation ("DSGVO"). Our legitimate interest in storing the log file data is to ensure system security, including the detection of misuse. The IP addresses are deleted after a maximum of 7 days, unless they are needed longer due to a security-related incident, e.g. for clarification or evidence purposes.

Contact requests

In the case of contact inquiries, we process your personal data such as name, address, e-mail address, telephone number or similar, which we need to respond to your inquiry.

The legal basis for the processing of your personal data in the context of contact requests is Art. 6 para. 1 b) DSGVO.

In the context of contact inquiries, we store your personal data for as long as it is necessary to process your inquiry, plus a reasonable retention period for queries.

The provision of this personal data is not required by law or contract or necessary for the conclusion of a contract. However, if you do not provide us with this data, we will not be able to respond to your contact request or - in the case of restricted contact details - not be able to respond to all requested communication channels.

Registration/ Orders:

When you register or place an order, we process your personal data such as name, address, e-mail address, telephone number, date of birth, user name you have chosen yourself, payment data or similar, which we require for the fulfillment of the contractual relationship with you or for the implementation of pre-contractual measures that are carried out at your request.

We store your personal data collected in the context of registrations or orders for as long as it is necessary for the fulfillment of the contractual relationship (including, among other things, the provision of the user account and/or our commission settlement with the job provider) and/or for the implementation of pre-contractual measures taken at your request and/or with regard to warranty, guarantee or comparable obligations and/or with regard to statutory retention periods.

Legal bases for the processing of your personal data collected in the context of registrations or orders are Art. 6 para. 1 b) and Art. 6 para. 1 c) DSGVO.

The provision of this personal data is not required by law or contract. However, it is required for the conclusion of the contract, i.e. the execution of the registration or order, insofar as the relevant information in our registration/order process is mandatory (instead of only voluntary).

Consent to the processing of applicant data

When posting applicant profiles on the platform, we process your personal data such as name, address, e-mail address, application documents, etc., which are required for the placement.

The following personal data of your applicant profile is generally viewable for registered job holders on the platform:

Qualification
Location
First and last name

On the other hand, we only show your name and contact details to those job providers for whom you separately agree to disclosure as part of the placement process on the platform.

The legal basis for the processing of your personal data in the context of the mediation is your consent pursuant to Art. 6 para. 1 a) or Art. 6 para. 1 b) DSGVO ("performance of contract").

With your registration you agree that your mentioned data will be stored for the above mentioned purposes. At the same time, you agree that your data will be stored for the purpose of maintaining your user account and will not be deleted upon successful placement.

You always have the option of updating your personal data and changing your access password in the customer area. If you wish, there is of course also the possibility to delete your previously stored data.

We store your applicant data for as long as it is required for the placement process (including maintenance of your user account and/or settlement of our commission compensation with the job provider), plus a follow-up period of four months.

You can revoke your consent to the processing of your data at any time with effect for the future. We will then no longer process your data for the purpose stated when it was collected. Processing carried out on the basis of your consent before your revocation remains lawful. Mandatory legal provisions - in particular retention periods - remain unaffected.

Newsletter

If you register for our newsletter, we process the data collected in the process, such as your e-mail address, salutation, etc., for the purposes of sending the newsletter.

The legal basis for the processing of your personal data in the context of sending our newsletter is Art. 6 para. 1 a) DSGVO.

We store the personal data we need for sending the newsletter until you revoke your consent to receive the newsletter.

Insofar as information is mandatory (instead of merely voluntary) as part of the newsletter registration, we cannot accept your newsletter registration without this information.

Data transmission

We will only share your personal information with third parties if:

a) you have given your express consent to this in accordance with Art. 6 (1) a) DSGVO.

b) this is legally permissible and necessary according to Art. 6 para. 1 b) DSGVO for the fulfillment of a contractual relationship with you or the implementation of pre-contractual measures.

c) there is a legal obligation for the disclosure pursuant to Art. 6 (1) c) DSGVO.

We are legally obligated to transmit data to state authorities, e.g. tax authorities, social insurance carriers, health insurance companies, supervisory authorities and law enforcement agencies.

d) the disclosure is necessary in accordance with Art. 6 (1) f) DSGVO for the protection of legitimate business interests, as well as for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

e) in accordance with Art. 28 DSGVO, we use external service providers, so-called order processors, who have been obligated to handle your data with care.

We use such service providers in the areas of:

IT
Logistics
Telecommunications
Distribution
Marketing

When transferring data to external bodies in third countries, i.e. outside the EU or EEA, we ensure that these bodies treat your personal data with the same care as within the EU or EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or if we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.

2. use of cookies

In this section we inform you about the use of cookies on our website.

a.) Description and operation

Cookies are small text files that are stored on the user's computer and enable an analysis of the user's use of the website.

b.) Own cookies

We use cookies to make the use of the website easier and more convenient for the visitor or to enable certain functions in the first place.

The legal basis for the processing of your personal data by us in connection with the use of cookies is Art. 6 (1) f) DSGVO ("legitimate interest"). The legitimate interest results from the purposes mentioned above.

In the context of the use of cookies, we store your personal data for as long as is necessary to make the use of our website easier and more convenient.

c.) Third party cookies

The Site may also use third-party cookies to collect or receive information from our Site and other places on the Internet and then use that information to provide, for example, web tracking services, rating services, or targeted advertisements.

In the context of the use of cookies, your personal data will be stored for as long as necessary to achieve the purposes described above.

Insofar as data processing for the purposes described above is carried out with your consent, the legal basis is Art. 6 (1) a) DSGVO ("consent"). Otherwise, the data processing is based on Art. 6 (1) f) DSGVO ("legitimate interests"), whereby the legitimate interests lie in the above-mentioned purposes.

d) Revocation/ objection/ settings

You have the possibility at any time to revoke a given consent to the setting of cookies or to object to the data processing by cookies by deleting the cookies in the settings of your browser.

You can also set your browser to accept the storage of cookies only if you agree to this.

As for ad cookies, you can block and/or manage many of them via the following services:

www.aboutads.info/choices/
www.youronlinechoices.com/uk/your-ad-choices/
www.networkadvertising.org/managing/opt_out.asp

However, if you refuse cookies, you may not be able to use certain website features, services, applications or tools.

3. cookiebot

We use the consent management tool "Cookiebot" to fulfill legal obligations, Art. 6 para. 1 c) DSGVO. The operator is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark.

Cookiebot collects log file data and consent data using JavaScript. This JavaScript enables Cookiebot to inform the user about their consent to certain tags on our website and to collect, manage and document this consent.

These are the following categories of data:

Anonymized IP address
Date and time of consent
Browser information
the URL of our subpage from which you gave your consent
a random and encrypted key
the consent status, which serves as proof of consent

Cookie consents given with the help of Cookiebot are stored for a period of 12 months.

For more information, please see Cookiebot's privacy policy at:

https://www.cookiebot.com/de/privacy-policy/

4. google analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google bases this data transfer on the EU standard contractual clauses. However, please note that we cannot guarantee that Google actually complies with the required data protection standard.

In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. Insofar as cookies are not already set on the website only when a corresponding consent is given, you can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

The data processed in the context of the use of Google Analytics is automatically deleted after 26 months.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

5. google fonts

We use external fonts from Google on this website. Google Fonts is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660, Email: support-deutschland@google.com ("Google").

The integration of these web fonts is done by a server call. This can also be a Google server in the USA. In the process, the server is informed which of our web pages you have visited. The IP address of your end device is also processed by Google.

The purpose of using Google Fonts is the uniform presentation of fonts. The legal basis is your consent according to Art. 6 para. 1 a) DSGVO.

Google contractually undertakes, on the basis of so-called EU standard data protection clauses, to comply with a data protection standard comparable to the European standard when transferring data to recipients outside the European Union. Please note, however, that we cannot guarantee that Google actually complies with the required data protection standard.

We do not process the data collected by Google due to the use of Google Fonts.

You have the right to object to the creation of these user profiles. This must be addressed to Google.

You can find more information in Google's privacy policy, which you can access here:

https://www.google.com/policies/privacy/

6. facebook

We use the pixel of Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, 462129 Dublin, Ireland, Tel: +0016505434800, Fax: +0016505435325 ("Website Custom Audience Pixel"). Through this pixel, information about the use of this website (e.g. information about viewed items) is collected by us and Meta Platforms Ireland Limited under joint responsibility and transmitted to Meta Platforms Ireland Limited. This information can be assigned to you with the help of further information that Meta Platforms Ireland Limited has stored about you, e.g. due to your ownership of an account on the social network "Facebook". Based on the information collected via the pixel, you can be shown interest-based advertisements in your Facebook account ("retargeting"). The information collected via the Pixel may also be aggregated by Meta Platforms Ireland Limited and the aggregated information may be used by Meta Platforms Ireland Limited for its own web purposes as well as for third party advertising purposes. For example, Meta Platforms Ireland Limited may infer certain interests from your browsing behavior on this website and may also use this information to promote third party offers. Meta Platforms Ireland Limited may also combine the information collected via the pixel with other information that Meta Platforms Ireland Limited has collected about you via other websites and/or in connection with the use of the social network "Facebook", so that a profile about you can be stored at Meta Platforms Ireland Limited. This profile can be used for advertising purposes. Meta Platforms Ireland Limited is solely responsible for the permanent storage and further processing of the tracking data collected via the website custom audience pixel used on this website.

We have also enabled automatic advanced matching ("Advanced Matching") as part of the Facebook Pixel feature. This feature of the pixel allows us to send hashed emails, name, gender, city, state, zip code and date of birth or phone number as additional information to Facebook, provided that you have provided us with this data and have given your consent for this. This activation enables us to tailor advertising campaigns on Facebook even more precisely to people who are interested in our services or products.

The legal basis for this data processing is Art. 6 para. 1 a) DSGVO.

You can find more information about data protection at Meta Platforms Ireland Limited at https://www.facebook.com/policy.php. Here you will also find the possibility of asserting your data subject rights (e.g. right to deletion) against Meta Platforms Ireland Limited. We only use the cookies required for this service (so-called marketing cookies) with your consent. You can revoke your consent at any time in our preference center.

7. hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool for analyzing your user behavior on our website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you have remained with the mouse pointer on a particular spot. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are viewed preferentially by the website visitor.

Furthermore, we can determine how long you stayed on a page and when you left it. We can also determine at which point you abandoned your entries in a contact form ("conversion funnels").

In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's web offerings.

Hotjar uses cookies. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our offer more user-friendly, effective and secure. In particular, these cookies allow us to determine whether our website has been visited with a specific end device or whether the functions of Hotjar have been deactivated for the browser in question. Hotjar cookies remain on your terminal device until you delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

The use of Hotjar and the storage of Hotjar cookies is based on Art. 6 para. 1 f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Disable Hotjar

If you want to disable data collection by Hotjar, click on the following link and follow the instructions there:

https://www.hotjar.com/opt-out

Please note that disabling Hotjar must be done separately for each browser or device.

For more information about Hotjar and the data it collects, please see Hotjar's privacy policy at the link below:

https://www.hotjar.com/privacy

Contract for order processing

We have entered into an order processing contract with Hotjar to implement the strict European data protection regulations.

8. google ads conversion tracking

Furthermore, we use the so-called "Conversion Tracking" as part of the use of the Google AdWords service. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer/end device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.

The legal basis for this data processing is Art. 6 para. 1 a) DSGVO.

You can disable interest-based ads on Google as well as interest-based Google ads on the web (within the Google display network) in your browser by activating the "Off" button at www.google.de/settings/ads . For more information about your settings options in this regard and Google's data protection, please visit www.google.de/intl/de/policies/privacy/?fg=1.

We only use the cookies required for this service (so-called marketing cookies) with your consent. You can revoke your consent at any time in our preference center.

9. google ads remarketing

Our website uses the functions of Google Ads Remarketing, with which we advertise our websites in Google search results, as well as on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit.

Additional data processing only takes place if you have consented to Google linking your Internet and app browsing history to your Google account and using information from your Google account to personalize ads that you view on the web. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. In the context of the use of Google Ads Remarketing, there may also be a transmission of personal data to the servers of Google LLC. in the USA. The legal basis for the data processing is Art. 6 para. 1 a) DSGVO.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link:

https://www.google.com/settings/ads/onweb/.

Further information and the privacy policy regarding advertising and Google can be found here:

https://www.google.com/policies/technologies/ads/.

We only use the cookies required for this service (so-called marketing cookies) with your consent. You can revoke your consent at any time in our preference center.

10. Indeed

Our website uses a JavaScript from Indeed, Inc., 6433 Champion Grandview Way, Building 1, Austin, TX 78750, USA in the course of the application process. We integrate a so-called JavaScript from Indeed into the website. The script generates a pixel that measures submitted applications. This is done completely anonymously, personal data is not used or exploited. It enables us to continuously improve the user experience. Through the statistical evaluation of the usage behavior of the website without the possibility to draw conclusions about the users, we can continuously improve and design our offer. The script can be deactivated by clicking on the following link, then it has no functionality:

https://conv.indeed.com/pagead/conversion-optout

11th LinkedIn Insight Tag

The so-called Insight Tag of the social network LinkedIn is used on our site. This is offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter "LinkedIn").

The LinkedIn Insight tag is a small JavaScript code snippet that we have added to our website. This enables the collection of data about visits to our website, including URL, referrer URL, IP address, device and browser properties, timestamps, and page views.

LinkedIn does not share any personally identifiable information with us, but only provides aggregate reports on site audience and ad performance. It also provides retargeting for site visitors, so we can use this data to display targeted ads outside of our site without identifying the member. LinkedIn members can control the use of their personal data for advertising purposes in their account settings.

Details on data processing as well as your rights and setting options can be found in LinkedIn's privacy policy at:

https://www.linkedin.com/legal/privacy-policy.

The use of the LinkedIn Insight tag is for the purpose of enabling detailed campaign reporting and gaining information about visitors to our website and thus serves our advertising and marketing interests.

The legal basis for the processing of personal data is Art. 6 (1) a) DSGVO (consent).

The data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days.

However, as a user you can also decide yourself at any time about the execution of the Java Script code required for the tool via your browser settings. By changing the settings in your internet browser, you can deactivate or restrict the execution of Java Script and thus also prevent its storage. In this case, however, it may no longer be possible to fully use all functions of the website.

12. LinkedIn Marketing Solutions

We use "Marketing Solutions" (formerly "LinkedIn Ads") on our website, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter: "Marketing Solutions").

We use Marketing Solutions for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user.

Further information on data protection can be found at:

https://www.linkedin.com/legal/privacy-policy

The legal basis is your consent pursuant to Art. 6 (1) a) DSGVO.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all the functions of our website in full.

You can also prevent the collection of the aforementioned information by LinkedIn by setting an opt-out cookie on the website linked below:

https://www.linkedin.com/psettings/guest-controls

Please note that this setting will be deleted when you delete your cookies.

You can object to the collection and forwarding of personal data or prevent the processing of this data by deactivating the execution of Java Script in your browser. In addition, you can prevent the execution of Java-Script code altogether by installing a Java-Script blocker. We would like to point out that in this case you may not be able to use all the functions of our website in full.

13. neuvoo / talent.com

Our website uses a pixel code from Talent.com, 5800 St Denis St, Suite 604, Montreal, Quebec, Canada during the application process. We embed a so-called pixel code into the website. The pixel measures submitted applications or completed registrations on our website. This is done completely anonymously, personal data is not used or exploited in the process. It enables us to continuously improve the user experience. Through the statistical evaluation of user behavior, without the possibility to draw conclusions about the users, we can continuously improve and design our offer. The pixel can be blocked by a cookie blocker (such as Adblock).

14. content delivery networks (CDN)

Our website makes use of a so-called Content Delivery Network ("CDN"). A CDN is a network of powerful servers that cache content at various locations around the world. A CDN has two main tasks: to deliver content in the shortest possible time, and to reduce the load on the web host by distributing traffic. CDNs transmit two types of content: Static and dynamic content. Static content is received by all website visitors in the same form, such as video content from streaming services or code frameworks (e.g., Javascript, jQuery). Dynamic content is first customized to the user and only created at the moment of the request. This includes content that takes place via web applications, email or online stores and is personalized. To use the latter, information about the website visitor must first be transmitted to the CDN. The legal basis for the use of a CDN and the transmission of your data to it is Art. 6 (1) f) DSGVO (legitimate interest in data processing). The legitimate interest results from our need for a technically flawless and fast presentation of our website and the relief of our IT infrastructure. You can object to the processing of your data on the basis of our legitimate interest at any time under the conditions of Art. 21 DSGVO. To do so, please use the contact details provided in the imprint.
We use the CDN service "Amazon Cloudfront" of the company Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA. Further information on data protection at AWS:

https://aws.amazon.com/de/compliance/eu-data-protection/

15. social networks

We link our presences in the social networks on this website or set social plugins such as "share" or "like" buttons. When you access our website, no data is transmitted to the operator of the respective social network, but only when you actively follow the link to our profile on the respective social network or click on the social plugin.

The following categories of data are processed by the respective social network:

IP address
Date, time
Visited website

If you are logged into your user account of the respective network when you call up our profile page on a social network, the operator of the social network may be able to assign the collected information of the specific visit to your personal account.

If you interact via a "share" or "like" button of the respective network, this information can also be assigned to the user's personal account and may be published.

If you want to prevent the collected information from being directly assigned to your user account, you must log out of the respective social network before accessing our profile page or using the social plugin.

You can also configure the user account at the respective social network accordingly.

When you access our profile page on a social network, the operator of the social network may also set cookies on your terminal device, regardless of whether you have an account with the network or whether you are logged in there. Cookies are data packets that mark the user's terminal equipment with a specific identifier. Cookies are primarily set in order to be able to display personalized advertising to visitors to the social networks, including our profile pages. This is done, for example, by displaying ads on the social network pages to the user from advertising partners of the social network whose websites the user has previously visited. In addition, cookies enable us to compile statistics on the use of our profile page (e.g. number of page views, user categories). If we receive such statistical analyses from the operator of the social network, the data is anonymized by the operator beforehand, i.e. it is not possible for us to assign usage data to an individual user.

The purpose pursued by us in processing your data on our profile page on the respective social network is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) DSGVO. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision. If you use a social plugin integrated by us, the legal basis is your consent Art. 6 para. 1 a) DSGVO.

We delete private messages that you send to us via social networks after 2 years have passed since the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.

We have no influence on which data is collected and transmitted by the operator of the social network, to which third-party recipients a transmission by the operator of the social network takes place and how long the data is stored by the operator of the social network. In this regard, we refer to the privacy policy of the respective social network.

We reserve the right to delete illegal content published by users on our profile page on the respective social network, e.g. copyright infringements or criminally relevant statements.

According to the case law of the European Court of Justice, we are jointly responsible with the operator of the respective social network for the operation of our profile page or the social plugin with regard to compliance with data protection regulations. In this context, the operator of the social network provides the associated IT infrastructure as well as the website of the social network and is basically the primary contact when it comes to the processing of your data on the pages of the social network (e.g. information or deletion). However, you can also assert your legal rights against us. In this case, we will forward your requests to the operator of the social network.

In the case of US providers (e.g. Facebook, Twitter, YouTube, Instagram, LinkedIn), data is transferred to the USA. By concluding so-called EU standard contractual clauses, these providers have undertaken to comply with a level of data protection that essentially corresponds to the European level. TikTok may also transfer personal data outside the European Economic Area (EEA) on the basis of EU standard contractual clauses.

Please note, however, that the existence of an adequate data protection standard for providers outside the EU/EEA - even in the event that EU standard contractual clauses are concluded - cannot be ensured in every case.

We include the following social networks on our website by linking:

Facebook:
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2 D02 X525, Ireland

https://www.facebook.com/about/privacy/

Instagram:
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2 D02 X525, Ireland

https://help.instagram.com/519522125107875

LinkedIn:

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2 D02 AD98, Ireland

https://www.linkedin.com/legal/privacy-policy/

YouTube:

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland

https://policies.google.com/privacy?hl=de&gl=de

16. communication via WhatsApp

You have the option to contact us via the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

For example, the following personal data is processed by us: First and last name, profile picture and messages/pictures that you send to us via WhatsApp.

We would like to point out that, according to its own statement, WhatsApp stores personal data of its users in third countries outside the EU. We have no influence on this. Please note that we cannot guarantee that WhatsApp complies with data protection standards that are comparable to those in Europe. Further details on data processing can be found in WhatsApp's privacy policy at:

https://www.whatsapp.com/legal/#privacy-policy.

As an alternative communication channel to WhatsApp, you can also contact us via contact form at the following link:

https://www.driverhero.de/kontakt?

If you contact us via WhatsApp, the legal basis is your consent according to Art. 6 (1) a) DSGVO. You can revoke your consent to storage at any time. Mandatory legal provisions - in particular retention periods - remain unaffected.

17. online communication services

We use third-party online communication services that allow you to communicate with us via video, chat, or the like.

Depending on the communication service, data of the following types may be processed and stored on the servers of the third-party provider:

Access data and participant data such as first name, last name, telephone (optional), e-mail address, profile picture (optional)
Meeting Metadata: Duration of the meeting; Start and end (time) of people's participation, Name and description of the meeting, Scheduled date / time of the meeting, Chat status, IP addresses of the end devices used for participation, as well as other device/hardware information (MAC address, other device IDs (UDID), device type, operating system type and version, client version, camera type, microphone or speaker, type of connection, and others).
When dialing in with the telephone: information on the incoming and outgoing call number, country name, start and end time and other information shared while using the service, possibly other connection data such as the IP address of the device.
Audio and video data when you share your endpoint's microphone or camera, and possibly text data via chat, question, or survey features.

Depending on the communication service, the contents of the communication may be encrypted.

The legal basis for processing personal data from you that we collect via the communication services is your consent pursuant to Art. 6 (1) a) DSGVO (e.g., to the recording of a video conference), the fulfillment of the contract pursuant to Art. 6 (1) b) DSGVO (insofar as the communication takes place for the performance of the contract or for the performance of pre-contractual measures that take place at your request) and/or our legitimate interests in communication in an appropriate manner pursuant to Art. 6 (1) f) DSGVO.

Online communication services used are:

Twilio, San Francisco (HQ), CA, United States, 375 Beale St #300, San Francisco
Privacy policy: https://www.twitch.tv/p/de-de/legal/privacy-notice/

18. data subject rights

Pursuant to Art. 15 DSGVO, you have the right to request information about the processing of your personal data ("right of access of the data subject").

In accordance with Art. 16 DSGVO, you have the right to request the correction and deletion of inaccurate personal data concerning you ("right to rectification").

Pursuant to Art. 17 DSGVO, you may request the deletion of personal data concerning you if one of the reasons listed therein applies ("right to be forgotten").

Likewise, pursuant to Article 18 of the GDPR, you have the right to request the restriction of the processing of personal data concerning you if one of the conditions listed there applies ("right to restriction of processing").

Pursuant to Art. 20 DSGVO, you have the right to have personal data concerning you made available and to have this data transferred to another controller ("right to data portability").

Revocation of consent: S. section "Right of withdrawal" in this privacy policy.

Right of objection: See section "Right of objection" in this privacy policy.

You have the right to complain to the competent supervisory authority. The competent supervisory authority is the Bavarian State Office for Data Protection Supervision (BayLDA), P.O. Box 1349, 91504 Ansbach, Germany, Phone: +49 (0) 981 180093-0, Fax: +49 (0) 981 180093-800, E-Mail: poststelle@lda.bayern.de

19. right of withdrawal

You may revoke your consent to the processing of your personal data at any time, e.g. by sending an e-mail to our above-mentioned e-mail address. The lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by this.

20. right of objection

Insofar as our data processing is based on Art. 6 (1) f) DSGVO ("legitimate interests"), you have the right to object to the processing of your personal data in accordance with the more detailed provisions of Art. 21 DSGVO.

21. disclosure of your data

Unless already listed elsewhere in this Privacy Policy, we disclose your personal data to the following additional recipients or categories of recipients:

Payment service provider (Stripe, PayPal)

Version 1.3, Status: June 2022